FAQ

Cassava flour can be used as a 1:1 substitute for wheat flour in most recipes, including baking, breading, and thickening sauces. For best results, mix cassava flour with a bit of liquid before adding to your recipe to prevent clumping. It works wonderfully in pancakes, cookies, bread, and even as a coating for fried foods.

Store cassava flour in an airtight container in a cool, dry place away from direct sunlight. Properly stored, it will last 12-18 months. For extended freshness, you can refrigerate or freeze the flour in a sealed container for up to 24 months.

Yes! Cassava flour is one of the few gluten-free flours that works as a true 1:1 substitute for wheat flour in most recipes. However, because it absorbs liquid differently, you may need to adjust hydration levels slightly in some baked goods. Start with the recipe as written and add small amounts of liquid if the batter seems too dry.

Cassava flour is incredibly versatile! Popular recipes include: gluten-free tortillas and wraps, fluffy pancakes and waffles, crispy fried chicken coating, tender cookies and brownies, artisan bread, and pizza dough. Check our recipe collection for detailed instructions and Caribbean-inspired dishes.

Yes! All Azures Carib cassava flour products are certified gluten-free and tested to contain less than 20 parts per million (ppm) of gluten. Our products are processed in a dedicated gluten-free facility to prevent cross-contamination, making them safe for those with celiac disease and gluten sensitivities.

Our cassava flour is naturally free from the top 8 allergens: gluten, dairy, eggs, soy, tree nuts, peanuts, fish, and shellfish. Our facility is dedicated to processing cassava only, minimizing any risk of cross-contamination. However, always check product labels for the most current allergen information.

Absolutely! Cassava flour is 100% plant-based, making it suitable for vegan and vegetarian diets. It's also paleo-friendly, grain-free, nut-free, and compliant with many specialty diets including Whole30, AIP (Autoimmune Protocol), and low-FODMAP eating plans.

Cassava flour is rich in carbohydrates for energy, contains resistant starch that supports digestive health, and provides essential minerals like potassium, magnesium, and vitamin C. It's naturally low in sodium and fat, making it a nutritious alternative to traditional wheat flour.

We offer standard ground shipping (5-7 business days) and expedited shipping (2-3 business days) within the United States. Shipping costs are calculated based on your location and order weight at checkout. Free standard shipping is available on orders over $50.

Orders are typically processed within 1-2 business days. Standard shipping takes 5-7 business days, while expedited shipping arrives in 2-3 business days after processing. You'll receive a tracking number via email once your order ships so you can monitor its progress.

Currently, we ship to addresses within the United States and its territories. We're working on expanding international shipping options. If you're located outside the US and interested in our products, please contact us at support@azurescarib.com to discuss special shipping arrangements.

We offer a 30-day money-back guarantee on all products. If you're not completely satisfied with your purchase, you can return unopened products within 30 days of delivery for a full refund. Simply contact our customer service team to initiate a return.

To request a refund, email us at support@azurescarib.com with your order number and reason for return. We'll provide a return shipping label and instructions. Once we receive and inspect the returned product, your refund will be processed within 5-7 business days to your original payment method.

We take great care in packaging, but if your product arrives damaged, please contact us immediately at support@azurescarib.com with photos of the damage. We'll send a replacement at no cost or issue a full refund, whichever you prefer. Damaged products do not need to be returned.

Yes! If you'd like to exchange a product for a different size or variety, contact us within 30 days of delivery. We'll provide instructions for returning your original item and will ship your exchange once we receive it. Exchange shipping costs may apply.

Our cassava is sourced directly from family-owned farms in the Caribbean, primarily in Jamaica and Trinidad. We maintain close relationships with our farming partners to ensure the highest quality cassava roots and support local agricultural communities.

We work exclusively with farms that practice sustainable agriculture, including crop rotation, natural pest management, and soil conservation techniques. While not all our farms are certified organic, they follow traditional Caribbean farming methods that minimize chemical inputs and respect the land.

Every batch of cassava flour undergoes rigorous testing for purity, gluten content, and food safety. We process cassava in a dedicated gluten-free facility that follows strict HACCP and GMP protocols. Third-party lab testing confirms our products meet all FDA requirements and our certification standards.